Frequently Asked Questions
Everything you need to know about our premium food products and delivery.
How do you ensure the freshness of your products during shipping?
We use temperature-controlled packaging and specialized cooling inserts to ensure that all perishable items maintain their optimal temperature from our warehouse to your doorstep.
What is the estimated delivery time for my order?
Orders are typically processed within 24 hours. Depending on your location, standard shipping takes 2-4 business days, while express options are available for next-day delivery.
Can I return food items if I am not satisfied?
Due to health and safety regulations, we cannot accept returns on perishable food items. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer organic or gluten-free options?
Yes, Classic offers a wide range of organic, gluten-free, and vegan products. You can use our shop filters to easily find items that meet your specific dietary requirements.
How can I track my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.